Problem Card · Growth · Organize It
Cross-Functional Ownership Is Unclear
You may recognize this when
- Important work crosses functional boundaries, so many people contribute while nobody clearly owns the recurring decision.
- Sales commitments affect capacity, Finance controls affect customer experience and People decisions affect operating capability.
- Without explicit ownership and interfaces, recurring lateral issues become founder decisions.
What it looks like
Important work crosses functional boundaries, so many people contribute while nobody clearly owns the recurring decision. Sales commitments affect capacity, Finance controls affect customer experience and People decisions affect operating capability. Without explicit ownership and interfaces, recurring lateral issues become founder decisions.
A question to test it
What recent example from your own company would confirm or rule this out?
Source: Growth problem registry
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Next step
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