Problem Card · Stable · Repeat It
Handoffs Fail
You may recognize this when
- Work moves between people without clear ownership, required information, acceptance criteria or exception handling.
- A handoff becomes a place where work stalls, degrades or returns to the founder.
- Because Stable organizations are still small enough to redesign directly, simple ownership and definitions of done can remove large amounts of rework quickly.
What it looks like
Work moves between people without clear ownership, required information, acceptance criteria or exception handling. A handoff becomes a place where work stalls, degrades or returns to the founder. Because Stable organizations are still small enough to redesign directly, simple ownership and definitions of done can remove large amounts of rework quickly.
A question to test it
What recent example from your own company would confirm or rule this out?
Source: Stable problem registry
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